Website terms of use
These terms govern use of the Zand Bank website: the content is general information about the bank and its services, it is not an offer or advice, and each product is governed by its own terms and conditions, which Zand Bank publishes as separate documents for corporate banking, digital asset custody, ZandMint and ZandPay.
About this website
This website is operated by Zand Bank PJSC, Emaar Square, Building 6, Level 1, P.O. Box 62593, Dubai, UAE. Zand Bank PJSC is licensed by the Central Bank of the UAE and holds VARA licence no. VL/2024/12/001 for Custody Services. The register fields are on the page about licences and regulators. By using the website you accept these terms.
This edition is a concept prototype: every value shown as to be confirmed must be verified before publication.
Information, not advice or an offer
The content is not investment, legal or tax advice, and it is not an offer or an invitation to buy a product in any place where that would be unlawful. Services depend on eligibility and on onboarding checks. Digital asset custody is open to Institutional Investors and Qualified Investors only, as the VARA licence states. The risks of virtual assets are set out in the risk disclosure for virtual assets. The Insights articles are for information only.
Product terms and conditions
Each product has its own agreement, published as a PDF document on zand.ae. Where a product agreement and this page differ, the product agreement applies.
- Corporate Banking General Terms and Conditions (PDF)
- Digital Asset Custody Terms and Conditions (PDF)
- ZandMint Terms & Conditions (PDF)
- ZandPay Merchant Agreement (PDF)
Prices are set out in the schedule of fees and charges.
Intellectual property and acceptable use
The text, design, marks and software on this website belong to Zand Bank PJSC or to its licensors. You may view and print pages for your own business use. You may not copy the website in bulk, present its content as your own, interfere with its operation or use it to break the law.
Links, liability and governing law
Zand Bank does not control the content of other websites it links to, including regulator registers. The bank does not promise that this website is free of errors or always available. Its liability for loss caused by use of the website is limited as far as the law allows. Governing law and courts with jurisdiction: to be confirmed
A concern about a service goes through complaints, and other questions through the contact details. Personal data is covered by the privacy notice.
Changes to these terms
Zand Bank may change these terms. This is version 1.0, dated .
Looking for the terms of a product?
The four product agreements are listed under Product terms and conditions.